Privacy Policy

Terms & Conditions
Doline Twist Foundation is grateful to all of its supporters, including those who contribute time, material and/or money to help us continue doing our work. We maintain strict optimist and donor privacy policies to protect the integrity and privacy of personal information gathered from our supporters and visitors through all of our communication channels, as well as from visitors to our Websites and those who donate through them.

We do not sell, exchange or rent your personal information to any organization or individual. We will not divulge personal information to any other organization or individual other than that necessary to transact, fulfil and or account for online donations that you have authorized.

Doline Twist Foundation will only use your phone number and email address if we need to verify information or to thank you for your contribution, ask for your opinion, request your assistance, or invite you to a special eventor any other matter as decided by the team.

This information helps us in serving you better. Needless to say we are bound to co-operate fully when situation requires us to do so, like by law or legal process, we have to provide information about our supporters.However, Doline Twist Foundation does have the liberty to share the personal information with our internal team to better serve you and the needs of our organisation.

Personal information stored in the Doline Twist Foundation database is protected with a secured login with authentication, and assignment of a unique ID to each person with computer access and user IDs are deactivated or terminated as needed. We give training to our staff on how to handle information securely.

What information do we collect?
When you donate, attend an event or volunteer with the Doline Twist Foundation, we may ask for information such as your name, DOB, address, email address, phone number and other relevant information.

Doline Twist Foundation uses cookies to facilitate authentication and personalisation across our web systems. A cookie is a small amount of data that is sent to your Web browser from a Web server and stored on your computer’s hard drive. Doline Twist Foundation uses only anonymous information (such as IP address) to track how our online visitors use our website. This data is sometimes stored using cookies.

Doline Twist Foundation uses personally identifiable information you provide about yourself:

• To process your donation
• To send you a receipt for your donation
• To send you a thank you note for your donation or volunteering
• To respond to your questions or comments about the Doline Twist Foundation
• To send you additional information about the Doline Twist Foundation projects
• To send you invitations for upcoming events that may interest you

When we need to pay you for a service
Or any other matter as we deem fit but we will ensure that we notify you first.
If we collaborate with any other partner on a projects
The Doline Twist Foundation uses non-identifying basic information (aggregate data) to analyse site use and to improve the content and design of the site. the Doline Twist Foundation may share aggregate data such as how many people attended an event, how many volunteers, average donation amount, etc, with sponsors and partners. These statistics will not include any personally identifying information.

The Doline Twist Foundation will not use personal information in any way other than as described under the Terms & Conditions. Exceptions to these are limited to sharing personal information to cooperate with law enforcement officials.

Opt-Out
You can opt out of the email updates by clicking the “unsubscribe” button at the bottom of each email or contacting us directly.

Is donation secure?
Absolutely. The security and confidentiality of your information is our highest priority. We use industry-standard SSL (secure socket layer) technology to protect your information and provide a safe and secure environment for online donations.

A donation receipt will be sent to you at the email address that you would have provided while making donations, as soon as your donation is processed.

No liability
Our website has links to other websites that may collect identifiable information about you. The Doline Twist Foundation cannot ensure the privacy practices of other sites and are not responsible for any damages due to them.

For any questions or comments about this Terms & Conditions or to update any personally identifiable information on our website, please contact us by sending an email to info@dolinetwistfoundation.com

The Doline Twist Foundation reserves the right to change the Privacy Policy at any time, to make sure you are aware, please review this policy periodically.

Donation refund policy:
The Doline Twist Foundation doesn’t encourage Refund or Cancellation of Funds.
For more queries, please contact The Doline Twist Foundation office or send us an email at info@dolinetwistfoundation.co